Company description:

Verita HR Polska is a Human Resources service provider operating under number 5694.
We are working as a recruitment provider searching on our Client's behalf for a person in the following role:

Business Analyst

Responsibilities:

Do you want to work for one of the world’s largest global banks? Want to be part its exciting digital transformation? Do you want to engineer incredible products for millions of customers?
Well, our Client offers just that ☺︎ It's a leader in digital transformation of banking services and Cracow is one of the most important technological centers - majority of projects are delivered from Poland ☺︎

The principal responsibility of the Business Analyst is to understand and decipher the business requirements on assigned projects (sometimes multiple assignments) across a range of Infrastructure Portfolios to a level of detail that they can be developed or deployed against.

What you will do:
• Working in both Agile and Waterfall methodologies depending on project needs
• Building and managing relationships with stakeholders, confirming scope and aligning expectations
• Defining and mapping process flows (as-is and to-be), identifying gaps and designing the Target Operating Model (TOM)
• Leading requirements elicitation through workshops, impact assessments and close cooperation with cross-functional teams (Architecture, Development, Risk, Control)
• Writing and refining user stories in BDD format, supporting options analysis and data mapping activities
• Ensuring proper governance and securing approvals for requirements and implementation approaches
• Supporting User Acceptance Testing and analysing operational impact of solutions

You’ll also take the lead in:
• Developing and tailoring TOMs for Technology Resilience based on OpsRes framework
• Collaborating with IT teams and facilitating workshops to adjust models for specific user groups, regions and entities
• Engaging stakeholders to ensure model adoption, offering clear communication, training and documentation support
• Working with Control Owners to review and update control-related artifacts and tools
• Driving continuous improvement by identifying process inefficiencies, proposing solutions and reporting progress to senior stakeholders
• Leading workshops and aligning business, risk and technical teams around refined requirements and improved control design
• Challenging outdated or inefficient controls and pushing for more effective processes

Requirements:

• Strong analytical and problem-solving skills
• Clear and adaptable communication style
• Stakeholder management across teams and regions
• Critical thinking and ability to challenge when needed
• Self-driven, quick to pick up new topics
• Great time management and ability to prioritize
• Team player with strong interpersonal skills
• Experience in Agile, DevOps and project lifecycles
• Familiarity with IT Risk, Controls, Cybersecurity, Infrastructure, and Data domains (nice to have)
• Confident in both written and spoken communication

Tools & Experience:
• Solid experience with Agile and end-to-end project delivery
• Comfortable with MS Office (Excel, PowerPoint), Jira, Confluence
• Process mapping, documentation, and (ideally) MS Visio
• IT service management certification (nice to have)

The offer:

• Prestigious position at one of the world's largest banks
• Stable, long-term projects
• Competitive salary with a B2B contract
• Hybrid work (6 days per month from the office in Cracow) and flexible working hours
• Private healthcare and multisport card
• Working with cutting-edge IT technologies
• Personal growth and development opportunities with the possibility to rotate between projects
• Training on the job
• Referral program and company events
• Convenient parking

Recruitment process: two on-line meetings with hiring managers, followed by an initial phone screening with our recruiter
Hybrid work: 6 days per month from the office in Cracow

For more information please contact Milena Górka: milena.gorka@veritahr.com